|Question||This case illustrates how turnover in a company was dealt with by surveying current and former employees to develop better HR strategies. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.)
1. Why do more companies not use analytics to solve such problems? How would you argue to make the case for analytics in an old-line HR department?
2. What resources could an HR professional consult to begin building expertise in this area of analytics?